Payment Policy

Last updated: October 5, 2026

This Payment Policy explains the payment arrangements applicable to purchases made through our online store, rocoia.shop.

The online store is operated by Dansk Produktionsteknologi ApS.

1. Available Payment Methods

The payment methods available for an order are displayed during the checkout process.

Depending on the order, delivery destination and payment options currently available through our store, customers may be offered applicable payment methods at checkout.

Please refer to the checkout page for the payment methods currently available for your specific order.

2. Cash on Delivery

Where Cash on Delivery (COD) is available and displayed during checkout, payment is made in connection with the delivery of the order.

Customers should follow the payment instructions provided during checkout and delivery.

If Cash on Delivery is not displayed as an available payment option for a particular order, it is not available for that order.

3. Payment Information at Checkout

Before completing an order, customers can review the relevant order information presented during checkout, including:

  • Product(s) ordered;
  • Product price;
  • Quantity;
  • Applicable shipping charges;
  • Total order amount; and
  • Available payment method(s).

Please review this information carefully before placing your order.

4. Currency

Prices and the applicable transaction currency are displayed on our online store and during checkout.

The final amount payable for an order will be shown before the order is submitted.

5. Payment Method Availability

Payment method availability may depend on factors such as the delivery destination, order details and payment services currently enabled for the store.

For this reason, the payment options displayed during checkout for the relevant order should be regarded as the current available payment options.

We do not guarantee that every payment method will be available for every order or destination.

6. Order Confirmation

After an order has been successfully placed, customers may receive an order confirmation containing relevant order details.

Please review the confirmation and contact us if you notice an error in your order information.

7. Payment Problems

If you experience a problem with the payment or checkout process, please contact us before placing another order where possible.

When contacting us regarding an existing order, please provide your order number and the email address used when placing the order.

8. Security

Customers should not send passwords, full payment card details or other sensitive financial credentials to us by email, contact form or telephone.

Payment and checkout information should be entered only through the checkout process provided by our online store.

9. Contact Information

If you have questions regarding payment or an order, please contact us:

Company: Dansk Produktionsteknologi ApS
CVR: 39604787
Director: Jakob Stepping Pedersen
Registered address: Brå Møllevej 12, 8783 Hornsyld, Denmark
Email: support@rocoia.shop
Telephone: +45 52 55 56 84
Website: rocoia.shop